Cancellation policy

Subscriptions

Some Lingon products, like the Full Routine (Lingon Emulsion 1 + 2), can be bought as a subscription that saves 10% and is delivered automatically every 2 or 3 months, on the schedule you choose at checkout. Your payment method is charged each time an order is processed, at the price shown at checkout, until you cancel.

How to cancel, skip or change

You can cancel, skip a delivery or change how often you receive it at any time. Email info@lingonhealth.com with the name and email on your order, and we'll take care of it. If your account gives you a subscription management link, you can also make changes there.

Timing

To stop your next order, please cancel or skip before it's processed. Cancelling stops all future orders; it doesn't affect orders that have already been processed or shipped.

Refunds on subscription orders

Subscription orders that have already been processed or shipped follow our refund policy.

Questions

Email info@lingonhealth.com. We're happy to help.