Shipping policy

Processing

Orders ship from California within 1–3 business days (Monday to Friday, excluding U.S. holidays). Orders placed on a weekend or holiday ship the next business day. You'll get an email with tracking as soon as your order ships.

Shipping in the U.S.

Shipping is free on all U.S. orders. We ship with USPS, and most orders arrive 3–5 business days after they ship. Delivery times are estimates and can run longer during holidays or carrier delays.

International shipping

We ship worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your address. Customs duties, import taxes and fees charged by your country are not included in the price and are the responsibility of the recipient.

Subscriptions

Subscription orders ship on your chosen schedule (every 2 or 3 months) and follow the same processing and delivery times.

Address changes

Please double-check your shipping address at checkout. If you need to change it, email us as soon as possible, before your order ships. We can't redirect an order once it's in transit.

Lost, late or damaged packages

If your tracking hasn't updated in a while, your package arrives damaged, or something is missing, email us at info@lingonhealth.com with your order number and we'll help sort it out.

Questions

Email info@lingonhealth.com. We're happy to help.